|
|
 |
|
New Visitor Chat Alert |
|
| You'll get the alert when the new visitor is come to your website. |
 |
 |
|
 |
|
|
 |
|
 |
|
Real Time Monitor Visitor Footprint |
|
| Real time monitor each visitor's browsing footprint. You can know the visitor's needs from this monitor. |
 |
 |
|
 |
|
|
 |
|
 |
|
Trace Referral Site |
|
| Trace each visitor is coming from the referral site, search keywords and search engine. |
 |
 |
|
 |
|
|
 |
|
 |
|
Online Visitor List |
|
| You'll get the alert when the new visitor is come to your website. |
 |
 |
|
 |
|
|
 |
|
 |
|
Push Invitation |
|
| Push the invitation box on the visitor's browser. It can make you direct contact your potential customers. |
 |
 |
|
 |
|
|
|
|
|
|
|
|
 |
|
 |
|
Canned Response List |
|
| You can pre-input the default answer in the Canned Response List. Then you can fast answer your visitor enquiries. |
 |
 |
|
 |
|
|
 |
|
 |
|
Multi-Department |
|
| Supported Multi-Department. Visitor can be choose the department from their needs. |
 |
 |
|
 |
|
|
 |
|
 |
|
Operator Permission Setting |
|
| You can Add/Edit/Del the operator login name and password. And you can setup the permission of each operator. |
 |
 |
|
 |
|
|
 |
|
 |
|
Internal Chat |
|
| You can chat with other operators in the same Website ID. To improve the communication between each other operators. |
 |
 |
|
 |
|
|
 |
|
 |
|
Rename Visitor |
|
| You can rename the visitor to identify the old customer. |
 |
 |
|
 |
|
|
 |
|
 |
|
Visitor Detail Information |
|
| You can know each visitor's details included IP address, location and the computer setting. |
 |
 |
|
 |
|
|
 |
|
 |
|
Visitor Detail InformationBanner of Chat Window |
|
| You can customize the banner of Chat Window to show your company logo or promotion campaign. |
 |
 |
|
 |
|
|
 |
|
 |
|
Define the category of visitor |
|
| Define the category of visitor to classify the different visitor quality. |
 |
 |
|
 |
|
|
 |
|
 |
|
Message History |
|
| You can check the message history and get the report of the chat statistic. |
 |
 |
|
 |
|
|
|
|
|